Frequently Asked Questions
Timeless beauty secrets, modern convenience.
What makes Ancestral Cosmetics different from conventional brands?
We focus on bio-available, nutrient-dense ingredients inspired by ancient apothecary traditions, such as grass-fed tallow, cold-pressed oils, and wild-harvested botanicals, avoiding all synthetic fillers and preservatives.
Are your products suitable for sensitive skin?
Yes, our minimalist formulations are designed to mimic the skin's natural lipid barrier, making them exceptionally gentle and effective for those with reactive or sensitive skin types.
How long does shipping take?
Orders are typically processed within 1-2 business days. Domestic shipping usually takes 3-5 business days, while international orders may take 7-14 business days depending on the destination.
Do you offer a satisfaction guarantee?
We want you to love your ritual. If you are not completely satisfied with your purchase, you can return the product within 30 days of receipt for a full refund or exchange.
Are your ingredients ethically sourced?
Absolutely. We partner with small-scale regenerative farms and ethical suppliers to ensure every ingredient is harvested sustainably and supports the health of the planet.
How should I store my natural cosmetics?
Since we do not use synthetic stabilizers, we recommend storing your products in a cool, dry place away from direct sunlight to maintain their potency and shelf life.